Job Description – Odoo Implementer / Business Analyst

Position Overview

Job Title: Odoo Implementer / Business Analyst

Experience Required: 3+ Years

Work Model: Hybrid – Remote + Onsite

Employment Type: Full-Time

We are looking for an experienced Odoo Implementer / Business Analyst with strong functional and business analysis skills to join our team.

The candidate will be responsible for understanding client business requirements, analyzing existing processes, designing Odoo-based solutions, preparing business and functional documentation, conducting user training, providing implementation support, and ensuring successful project delivery.

The role requires strong communication skills, good knowledge of Odoo functional modules, the ability to translate business requirements into system solutions, and effective coordination with technical teams, project managers, and clients.

Key Responsibilities

Business Analysis & Requirement Gathering

• Conduct meetings and workshops with clients to understand business requirements.

• Analyze existing AS-IS business processes and identify gaps, risks, and improvement opportunities.

• Design and document the proposed TO-BE business processes.

• Gather, analyze, validate, and document functional and business requirements.

• Identify whether client requirements can be covered by standard Odoo functionality or require customization.

• Perform fit-gap analysis between client requirements and Odoo standard features.

• Challenge and optimize business requirements when a better Odoo-standard process can be implemented.

• Translate business requirements into clear functional specifications for the development team.

• Coordinate with stakeholders to clarify requirements and obtain approvals.

Business & Functional Documentation

• Prepare professional project and business documentation, including:

  • Business Requirement Documents (BRD).

  • Software Requirement Specifications (SRS).

  • Functional Requirement Specifications (FRS).

  • Gap Analysis Documents.

  • AS-IS and TO-BE process documentation.

  • Business process flows and workflow diagrams.

  • User Stories.

  • Acceptance Criteria.

  • Functional Design Documents.

  • Configuration Documents.

  • User Manuals.

  • Training Materials.

  • UAT Scenarios and Test Cases.

  • Meeting Minutes and Action Items.

• Maintain proper documentation for all approved project requirements and changes.

• Ensure documentation is updated throughout the project lifecycle.

Odoo Implementation

• Configure Odoo modules based on approved business requirements.

• Participate in the implementation of Odoo Enterprise solutions.

• Understand the relationship and integration between different Odoo applications.

• Configure workflows, access rights, approval processes, sequences, stages, and business rules.

• Perform functional testing for configured and customized features.

• Validate developed features against approved requirements.

• Support the technical development team by providing clear functional explanations and business scenarios.

• Review delivered customizations and ensure they meet the agreed business requirements.

• Identify possible implementation risks and communicate them to the Project Manager.

Odoo Functional Knowledge

The candidate should have practical functional experience in several Odoo applications, preferably including:

Experience across multiple industries and business domains is considered an advantage.

Client Training & Coaching

• Conduct Odoo training sessions for end users, key users, administrators, and management.

• Prepare training plans and training materials.

• Demonstrate system functionality based on actual client business scenarios.

• Provide hands-on coaching during implementation and go-live.

• Guide users on Odoo best practices.

• Support users during UAT.

• Ensure users understand the approved business processes before go-live.

• Provide post-go-live coaching and functional support.

• Assist clients in improving adoption and proper usage of Odoo.

Support & Issue Management

• Provide functional support for Odoo users.

• Analyze reported incidents and identify whether they are:

  • User errors.

  • Configuration issues.

  • Bugs.

  • Change Requests.

  • New requirements.

• Reproduce reported issues and document clear reproduction steps.

• Coordinate with technical developers when technical intervention is required.

• Follow up on support tickets until resolution.

• Maintain clear communication with customers regarding ticket status and resolution.

• Prepare functional solutions and workarounds when applicable.

• Ensure support requests are documented and tracked properly.

Project Management & Delivery Responsibilities

• Register and maintain assigned tasks within the project management system.

• Maintain accurate task logs and working-hour records.

• Update task status, progress, blockers, and comments regularly.

• Follow project plans, milestones, and agreed timelines.

• Coordinate with Project Managers, developers, consultants, and clients.

• Participate in project status meetings.

• Prepare and follow up action items.

• Support project planning and estimation activities.

• Ensure assigned deliverables are completed according to agreed scope and quality.

• Raise project risks, delays, or scope changes immediately.

• Assist in identifying Change Requests and documenting their impact.

• Support project managers in monitoring implementation progress.

• Follow up pending client inputs, approvals, data, and decisions.

• Participate in project handover and closure activities.

• Ensure all required project documentation is completed before project closure.

Testing & User Acceptance Testing

• Prepare functional test scenarios.

• Perform end-to-end functional testing.

• Test integrations from a business perspective.

• Validate customized features before delivering them to the client.

• Prepare UAT scripts and scenarios.

• Coordinate UAT sessions with client users.

• Register and follow up UAT findings.

• Ensure critical issues are resolved before go-live.

• Obtain and document client acceptance where required.

Data Preparation & Migration

• Assist clients in preparing master data for Odoo.

• Prepare and review Odoo import templates.

• Validate data quality before migration.

• Support data mapping between legacy systems and Odoo.

• Test migrated data.

• Reconcile migrated records with client source data.

• Coordinate with technical teams for complex migration requirements.

Go-Live & Post-Go-Live Support

• Participate in go-live planning.

• Prepare go-live readiness checklists.

• Validate critical business processes before production launch.

• Support users during the go-live period.

• Identify and prioritize production issues.

• Provide stabilization support after go-live.

• Monitor user adoption and recommend required coaching or process improvements.

Change Request Management

• Identify requirements that fall outside the approved project scope.

• Document Change Requests clearly.

• Explain business impact and expected functionality.

• Coordinate with the technical team for effort estimation.

• Support the Project Manager in evaluating timeline and cost impact.

• Ensure Change Requests are not implemented without the required approval.

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Accounting, Engineering, or a related field.

• Minimum 3 years of practical experience in Odoo implementation, business analysis, ERP implementation, or functional consulting.

• Strong experience in requirement gathering and business process analysis.

• Strong understanding of ERP concepts and business workflows.

• Practical experience implementing and configuring Odoo.

• Ability to prepare professional business and functional documentation.

• Experience conducting user training and workshops.

• Experience in UAT, testing, issue tracking, and go-live support.

• Good understanding of project management processes.

• Ability to manage multiple tasks and projects simultaneously.

Required Skills

• Strong analytical and problem-solving skills.

• Excellent business analysis skills.

• Strong Odoo functional knowledge.

• Excellent documentation skills.

• Good presentation and training skills.

• Strong client communication and stakeholder management.

• Ability to understand complex business processes.

• Ability to translate business requirements into functional system requirements.

• Strong attention to detail.

• Good organization and time-management skills.

• Ability to work independently and as part of a team.

• Ability to work under deadlines.

• Ability to coordinate between business and technical teams.

• Professional English communication skills, written and spoken.

• Arabic communication skills are highly preferred.

Technical Awareness

The candidate is not required to be an Odoo developer; however, good technical awareness is preferred, including:

• Understanding of Odoo models, fields, views, menus, and access rights.

• Basic understanding of Odoo Studio.

• Understanding of Odoo configuration versus customization.

• Basic understanding of APIs and system integrations.

• Ability to communicate technical requirements clearly with developers.

• Basic understanding of database concepts and data imports.

Preferred Experience

The following experience will be considered an advantage:

• Odoo Enterprise implementation experience.

• Experience with Odoo versions 17, 18, or 19.

• Odoo certification.

• Experience working with Odoo official partners.

• Experience managing multiple Odoo projects.

• Experience in Accounting, HR, Manufacturing, Inventory, CRM, or Helpdesk implementations.

• Experience working directly with enterprise clients.

• Experience preparing project proposals, scope documents, and effort estimations.

• Experience with Jira, ClickUp, Azure DevOps, Odoo Project, or similar task-management systems.

Personal Competencies

We are looking for a candidate who is:

• Professional and client-oriented.

• Highly organized.

• Accountable for assigned tasks and deliverables.

• Able to take ownership of requirements and follow them through completion.

• Proactive in identifying risks and issues.

• Comfortable working with both management and operational users.

• Able to explain complex system functionality in a simple business language.

• Flexible and able to adapt to different industries and business environments.

• Capable of working remotely while maintaining strong communication and task discipline.

Work Arrangement

The position follows a Remote + Onsite hybrid working model.

The candidate should be available to:

• Work remotely for analysis, configuration, documentation, testing, and support activities.

• Attend onsite client meetings when required.

• Conduct onsite requirement-gathering workshops.

• Provide onsite training and go-live support when necessary.

• Travel to client locations when required by the project.